So we'll aim to keep this updated with some of the most frequently asked questions received. 

For Virgin Experience customers

1. If you need to extend your voucher, you will need to contact Virgin's customer service as we are unable to do this and terms of your voucher mean an experience needs to take place prior to the voucher expiration
2. To make your booking, access our booking calendar for in person experiences (hosted on Planyo booking platform) for relevant experience and use one of the below voucher codes to zero cost of booking and make sure to add your voucher details (serial number and PIN) in box provided. For Stayhome Beer Making session, stay within this website and use below code adding your voucher details in notes to seller at checkout 

Virgin Experience voucher codes to use to zero booking cost so your Virgin voucher can be used

1. Beer tastings = "10ACORNE"
2. Individual Beer Making and Tasting / STAYHOME Remote Beer Making Workshop = "INDACORNE"
3. Group Beer Making Workshop for up to four people = "VIRGINBREWDAY4"

Brewing Experiences

We offer brewing experiences in three formats, below is a short synopsis of each type

Stayhome Remote Brewing Workshop - for this remote brewing workshop, we ship you a 5 L starter kit with a selection of ingredients to make a pale ale or bitter. You'll be able to access how to videos to lead you through each step of the brewing process and a recording of one our virtual brew days. We aim to ship out your kit and ingredients within one week of purchase, however a peak times we may experience delays getting some parts of kit from our suppliers (we will advise at time of purchase if delays expected). Pricing £80 

"Group" Beer Making Workshop - our most popular brewing format! With this format, up to three can attend in a "group" (fourth attendee can be added right up to brew day), brewing one batch of approximately 20 litres of beer. This is your beer and you guide process from start to finish - pick your style, characteristics and ingredients (sorry no lagers). Three to four weeks later, you return to bottle your beer and take away. Another week to carbonate and then enjoy the fruits of your labour! Pricing £180 for up to three people, £205 for up to four people. Open dated vouchers currently valid for 18 months from purchase / activation date

Individual Beer Making and Tasting Workshop - Join other beer enthusiasts on a brew day at our site in Brixton. We decide on beers to brew and you, alongside other attendees help execute these recipes. While talking brewing theory and running through brew day start to finish, you get to enjoy samples of a number of beers as we explore numerous beer styles. Don't leave empty handed with a £25 store credit to use on the day for beer or homebrew from our onsite bottle shop. Price per person £90. Open dated vouchers currently valid for 18 months from purchase / activation date. 

Beer Tastings

Our regular 10 beer tasting takes place each Friday evening with additional dates added during peak periods. Sessions frequently book out 4-6 weeks ahead of time but we also tend to see late availability so worth checking in again closer to desired date. Open dated beer tasting vouchers currently valid for two years from purchase / activation date. For third party voucher expiration, please refer to seller for details related to expiration and extension. Vouchers are available for one person or two people, current pricing £20 / £35.