FAQs

So we'll aim to keep this updated with some of the most frequently asked questions received. 

For Virgin Experience customers

  1. You can now make your booking directly via Virgin, please click here to book

For Red Letter Days and Buy A Gift customers

  1. To make your booking, access our booking calendar for in person experiences for the relevant experience and use one of the below generic voucher codes to zero cost of booking. Generic code should be added to box requesting gift certificate code when selecting ticket (not on final page of checkout process). After booking complete, please email your order reference to info@londonbeerlab.com so that we can verify your third party voucher details. 

Generic voucher codes to use to zero booking cost

  1. Beer tastings = "10ACORNE"
  2. Individual Beer Making and Tasting = "INDACORNE"

General Queries

Q: I'm having issues getting my voucher code to be recognised at checkout. Can you help? 

A: If you've a third party voucher, please use above instructions as above. If we issued your voucher, then please make sure that you are entering your voucher code on page where ticket is being selected. If this doesn't work, then get in touch via email with your voucher code and the session details you are looking to book. 

Q: Can I make a table reservation or hire part of your taproom for a party? 

A: If you are interested in booking a table or hiring space at our taproom in Brixon, we'd love to hear from you. Pop us an email with request (including date / time / numbers) and we'll get back to you as soon as we can. 

Brewing Experiences

We offer brewing experiences in three formats, below is a short synopsis of each type

Stayhome Remote Brewing Workshop - for this remote brewing workshop, we ship you a 5 L starter kit with a selection of ingredients to make a pale ale or bitter. You'll be able to access how to videos to lead you through each step of the brewing process and a recording of one our virtual brew days. We aim to ship out your kit and ingredients within one week of purchase, however a peak times we may experience delays getting some parts of kit from our suppliers (we will advise at time of purchase if delays expected). Pricing £80 

"Group" Beer Making Workshop - our most popular brewing format! With this format, up to three can attend in a "group" (fourth attendee can be added right up to brew day, sorry maximum four per group), brewing one batch of approximately 20 litres of beer. This is your beer and you guide the process from start to finish - pick your style, characteristics and ingredients (sorry no lagers). Two to four weeks later, you return to bottle your beer and take away. Another week to carbonate at home and then enjoy the fruits of your labour! Pricing £180 for up to three people attending or £205 for four people. Open dated vouchers currently valid for 18 months from purchase date

Individual Beer Making and Tasting Workshop - Join other beer enthusiasts on a brew day at our site in Brixton. We decide on which beers to brew and you, alongside other attendees, help execute these recipes. While talking brewing theory and running through brew day from start to finish, you will get to enjoy samples of a number of beers as we explore numerous beer styles. Don't leave empty handed with a £25 store credit to use on the day for beer or homebrew from our onsite bottle shop. Price per person £90. Open dated vouchers currently valid for 18 months from purchase date. 

Beer Tastings

Our regular 10 beer tasting takes place each Friday evening. Sessions frequently book out several weeks ahead of time but we also tend to see some late availability so worth checking back in closer to desired date if unable to book initially. Open dated beer tasting vouchers currently valid for 18 months from purchase date. For third party voucher expiration, please refer to seller for details related to attending prior to voucher expiration and fees for extending. Vouchers are available for one person or two people, current pricing £20 / £35.