FAQs

So we'll aim to keep this updated with some of the most frequently asked questions received. 

For Virgin Experience customers

  1. If you need to extend your voucher, you will need to contact Virgin's customer service as we are unable to do this and terms of your voucher mean an experience needs to take place prior to the voucher expiration
  2. To make your booking, access our booking calendar (hosted on Planyo booking platform) for relevant experience and use one of the below voucher codes to zero cost of booking and make sure to add your voucher details (serial number and PIN) where prompted. 

Virgin Experience voucher codes to use to zero booking cost so your Virgin voucher can be used

  1. Beer tastings = "10ACORNE"
  2. Individual Beer Making and Tasting = "INDACORNE"
  3. Group Beer Making Workshop for up to four people = "VIRGINBREWDAY4"