FAQs

So we'll aim to keep this updated with some of the most frequently asked questions received. 

For Virgin Experience customers

  1. If you need to extend your voucher, you will need to contact Virgin's customer service as we are unable to do this and terms of your voucher mean an experience needs to take place prior to the voucher expiration
  2. To make your booking, access our booking calendar (hosted on Planyo booking platform) for relevant experience and use one of the below voucher codes to zero cost of booking and make sure to add your voucher details (serial number and PIN) where prompted. 

Virgin Experience voucher codes to use to zero booking cost so your Virgin voucher can be used

  1. Beer tastings = "10ACORNE"
  2. Individual Beer Making and Tasting = "INDACORNE"
  3. Group Beer Making Workshop for up to four people = "VIRGINBREWDAY4"

Brewing Experiences

We offer brewing experiences in three formats, below is a short synopsis of each type

Stayhome Remote Brewing Workshop - for this remote brewing workshop, we ship you a 5 L starter kit with a selection of ingredients to make a pale ale or bitter. You'll be able to access how to videos to lead you through each step of the brewing process and you can either go it alone or join a virtual brew day via Zoom where we brew alongside other beer enthusiasts. We aim to ship out your kit and ingredients within one week of purchase, however a peak times we may experience delays getting some parts of kit from our suppliers (we will advise at time of purchase if delays expected). Pricing £80 

"Group" Beer Making Workshop - our most popular brewing format! With this format, up to three can attend in a "group" (fourth attendee can be added right up to brew day), brewing one batch of approximately 20 litres of beer. This is your beer and you guide process from start to finish - pick your style, characteristics and ingredients (sorry no lagers). Three to four weeks later, you return to bottle your beer and take away. Another week to carbonate and then enjoy the fruits of your labour! Pricing £160 for up to three people, £185 for up to four people. Open dated vouchers currently valid for 2 years from purchase / activation date

Individual Beer Making and Tasting Workshop - Join other beer enthusiasts on a brew day at our site in Brixton. We decide on beers to brew and you, alongside other attendees help execute these recipes. While talking brewing theory and running through brew day start to finish, you get to enjoy samples of a number of beers as we explore numerous beer styles. As the day draws to a close, opt for instore beer credit or a 5 L equipment starter kit. Price per person £80. Open dated vouchers currently valid for 2 years from purchase / activation date. 

Beer Tastings

Current (Tier 2) restrictions mean that we cannot run our weekly 10 beer tasting sessions. These sessions will return once situation improves. Open dated beer tasting vouchers are available without expiration. Vouchers are available for one person or two, pricing £15 / £24.